Privacy Policy

Last updated: April 2026

Albatta Delivery ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our mobile application and website.

1. Information We Collect

a. Personal Information

• Full name
• Email address
• Phone number
• Delivery and pickup addresses

b. Location Data

• Precise location (GPS)
• Real-time location tracking for deliveries

For drivers, location data may be collected in the foreground and background while the app is in use to enable delivery tracking.

c. Device & Usage Data

• Device type and model
• Operating system
• IP address
• App usage data
• Crash logs and diagnostics

2. How We Use Your Information

• Process and manage delivery orders
• Provide real-time delivery tracking
• Assign and manage drivers
• Send notifications and updates
• Improve app performance and services
• Ensure security and prevent fraud
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal data.

a. Delivery Operations

We share necessary information with delivery drivers to complete orders, such as name, phone number, and delivery address.

b. Service Providers

We use trusted third-party services, including:

• Google Maps (location and maps services)
• Firebase (data storage and real-time database)

c. Legal Requirements

We may disclose information if required by law or to protect our rights.

4. Data Retention

We retain your personal data only as long as necessary to provide our services, maintain your account, and comply with legal obligations.

5. Data Security

We implement appropriate security measures, including:

• Secure data transmission using HTTPS encryption
• Restricted access to personal data
• Protection against unauthorized access or disclosure

6. Permissions & In-App Disclosure

Our app requests permissions such as location access only when necessary. User consent is required in-app before collecting sensitive data.

7. Your Rights

You have the right to access, correct, or delete your personal data. You can contact us to make such requests.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children.

9. Third-Party Services

We use third-party services such as Google Maps and Firebase, which may process data according to their own privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

11. Contact Us